Shipping policy
Shipping Policy
Thank you for shopping with LIJEN.
We currently ship to customers in the United States only. All prices and transactions on our website are processed in U.S. Dollars (USD).
Shipping Coverage
We currently ship within the United States only.
We do not offer international shipping at this time.
Order Processing Time
Processing Time: 1–2 Business Days
Orders are processed Monday through Friday, excluding U.S. federal holidays.
Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.
Shipping Time
Orders are fulfilled and shipped from our U.S. fulfillment warehouse.
Estimated Shipping Time:
3–7 Business Days
Estimated Delivery Time
Total Estimated Delivery Time:
4–9 Business Days
(Processing Time + Shipping Time)
Delivery estimates are provided for reference only and may vary depending on carrier operations or weather conditions.
Shipping Rates
- Free Standard Shipping on orders of US$79 or more
- Orders below US$79 are charged a flat shipping fee of US$8.99
Shipping charges are displayed during checkout before payment.
Order Tracking
After your order has been shipped, a shipping confirmation email containing your tracking number will be sent to the email address provided with your order.
For shipping inquiries, please contact:
Tracking information normally becomes available within 24–48 hours after shipment.
Multiple Packages
Orders containing multiple items may be shipped separately depending on warehouse availability.
There is no additional shipping charge for split shipments.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, please contact us immediately at:
before your order ships.
Orders returned because of an incorrect or incomplete shipping address may require the customer to pay the shipping cost for reshipment.
Shipping Delays
Delivery times are estimates only.
Unexpected delays caused by severe weather, transportation disruptions, holidays, customs inspections (if applicable), or carrier operations are beyond our control.
We appreciate your patience if such delays occur.
Refused Deliveries
If a shipment is refused or returned due to customer-related reasons, the original shipping charges and any return shipping fees may be deducted from the refund where permitted.
U.S. Customer Service Address
LIJEN
120 19th Street North, Suite 200
Birmingham, AL 35203
United States
Phone: +(1)205-423-6302
Email: service@lijen.shop
Company / Factory Information
Dongguan Liangjie Electronic Technology Co., Ltd.
Building 3, Room 401
No. 20 Dakang Road
Qiaotou Town
Dongguan
Guangdong
China
This address is used solely for company registration, manufacturing, quality inspection, packaging, and Google Merchant Center business information. It is not a customer shipping or return address.