Welcome to LIJEN ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.lijen.shop, purchase our products, or otherwise interact with our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Shipping address
Billing address
Email address
Telephone number
Payment information (processed securely through our payment providers)
Order history
Customer service communications

We only collect information necessary to provide our products and services.

Device Information

When you visit our website, certain information is collected automatically, including:

IP address
Browser type
Operating system
Device type
Language preferences
Time zone
Referral URLs
Pages viewed
Date and time of access

This information helps us improve website performance and user experience.

Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

Remember your shopping cart
Save account preferences
Improve website functionality
Analyze website traffic
Measure advertising performance
Prevent fraud
Enhance security

Cookies do not normally identify you personally.

You may disable cookies through your browser settings, although doing so may affect certain website functions.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Verify payments
Deliver purchased products
Provide customer support
Respond to inquiries
Send shipping notifications
Improve our website
Prevent fraud and unauthorized transactions
Comply with legal obligations
Maintain website security
Improve our products and services

With your consent, we may also send promotional emails about new products or special offers.

You may unsubscribe from marketing emails at any time.

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers necessary for operating our business, including:

Shopify (e-commerce platform)
Payment processors
Shipping carriers
Order fulfillment providers
Email service providers
Analytics providers
Fraud prevention services

These third parties are authorized to use your information only as necessary to perform services on our behalf.

4. Payment Information

Payments are securely processed by trusted third-party payment providers.

LIJEN does not store your complete credit card or debit card information.

Payment processing providers use industry-standard encryption and security measures.

5. Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect:

Device information
Browser information
Pages visited
Time spent on pages
Referral sources

This information helps us improve website performance.

Google Analytics may use cookies according to Google's Privacy Policy.

6. Advertising Services

We may use advertising platforms such as:

Google Ads
Google Merchant Center
Meta (Facebook & Instagram)

These services may use cookies or similar technologies to measure advertising effectiveness and provide relevant advertisements.

You can manage advertising preferences through your browser settings or the advertising platform's privacy controls.

7. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Comply with tax and accounting obligations
Resolve disputes
Enforce legal agreements

When information is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

These measures include:

SSL encryption
Secure payment processing
Access controls
Regular security monitoring

Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable

Requests may be submitted by contacting us.

10. GDPR Rights (European Economic Area)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent

You may contact us at any time to exercise these rights.

11. California Privacy Rights (CCPA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information we collect
Right to request deletion
Right to correct inaccurate information
Right to request access
Right to opt out of the sale of personal information

LIJEN does not sell customers' personal information.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting on this page.

The updated Effective Date will be displayed at the top of this policy.

15. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

LIJEN

Customer Support Email

service@lijen.shop

Phone

+(1)205-423-6302

U.S. Customer Service Address

120 19th Street North, Suite 200

Birmingham, AL 35203

United States

Item added to your cart

Privacy policy