Contact
Thank you for choosing LIJEN.
We're committed to providing excellent customer service and are happy to assist you with any questions regarding our products, orders, shipping, returns, or general inquiries.
Our Customer Support Team will respond as quickly as possible during business hours.
Customer Support
Brand: LIJEN
Customer Service Email:
service@lijen.shop
Customer Service Phone:
+(1)205-423-6302
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Central Time, CT)
Closed on Saturdays, Sundays, and U.S. Federal Holidays.
Contact Form
Please include the following information when submitting your inquiry:
- Full Name
- Email Address
- Order Number (if applicable)
- Subject
- Message
Our team will respond within 1–2 business days.
Order Support
For faster assistance, please include your Order Number in your email or contact form.
We can assist with:
- Order Status
- Shipping Information
- Tracking Assistance
- Product Questions
- Return & Refund Requests
- Damaged or Defective Products
- Order Modifications (before shipment)
- General Customer Support
U.S. Customer Service & Return Support
LIJEN
120 19th Street North, Suite 200
Birmingham, AL 35203
United States
Phone: +(1)205-423-6302
Email: service@lijen.shop
Please note:
Returns should not be sent without prior authorization. After your return request is approved, we will provide detailed return instructions.
Company & Manufacturing Information
Dongguan Liangjie Electronic Technology Co., Ltd.
Building 3, Room 401
No. 20 Dakang Road
Qiaotou Town
Dongguan
Guangdong
China
This address is used for company registration, manufacturing, quality inspection, packaging, and Google Merchant Center business information only. It is not a customer return address.
Customer Service Commitment
At LIJEN, we are dedicated to providing high-quality products and reliable customer support. If you have any questions before or after your purchase, please don't hesitate to contact us.
We appreciate your trust and look forward to serving you.